Thank you for shopping at muscle-matters.ca.
In the event that you are not 100% satisfied with any item you purchase, we accept returns and exchanges on any item OTHER THAN CLEARANCE AND FINAL SALE ITEMS.
You have 30 calendar days from the date you received your package to return your item(s).
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have a receipt or proof of purchase.
Muscle Matters reserves the right to warn, limit or decline returns or refunds. All decisions are subject to applicable laws.
Once we receive your item, we will immediately inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit on a timeline determined by the payment issuer’s policies.
To return your product for a refund, you will be responsible for paying for your own shipping costs. Shipping costs are non-refundable. If you are shipping items over $50, you should consider purchasing shipping insurance.
Contact Us If you have any questions or concerns, please contact us.